Privacy Policy, Music Submission Agreement, Donations and Support Policy

Privacy Policy

CITW Radio

Last Updated: March 16, 2026

CITW Radio respects the privacy of its listeners, contributors, and website visitors.

This policy explains how information may be collected and used when you interact with our website or services.

1. Information We May Collect

Personal Information

You may voluntarily provide information including:

• name

• email address

• artist or project name

• music submissions

• contact messages

This typically occurs when:

• submitting music

• contacting the station

• participating in promotions

• making donations

Technical Information

When visiting the site we may automatically collect limited technical data such as:

• IP address

• browser type

• device information

• general geographic location

• website usage statistics

Analytics tools may be used to better understand listener behavior.

2. How We Use Information

Collected information may be used to:

• communicate with artists and contributors

• review music submissions

• improve the website and radio service

• analyze listening activity

• maintain station operations

• process donations or transactions

We do not sell personal data to third parties.

3. Donations and Payment Processing

Donations made through the site are processed by external services such as PayPal.

CITW Radio does not store full payment details. Payment data is handled according to the privacy policies of the payment provider.

4. Music Submission Data

Information provided with music submissions may be retained indefinitely for archival, broadcasting, and record-keeping purposes.

This may include:

• artist names

• track titles

• submission metadata

• contact details

5. Cookies

The website may use cookies to:

• improve site functionality

• remember preferences

• analyze website traffic

Users can disable cookies in their browser settings.

6. Data Protection and GDPR

Because CITW Radio operates within the European Union, personal data is handled in accordance with EU data protection laws including the General Data Protection Regulation (GDPR).

Users may request:

• access to their personal data

• correction of inaccurate information

• deletion of personal data where legally permitted

Requests can be sent through the contact information listed on the website.

7. Data Retention

We retain personal information only as long as necessary for:

• station operations

• legal compliance

• archival and broadcasting purposes

8. Security

CITW Radio takes reasonable technical and administrative measures to protect stored data from unauthorized access or misuse.

However, no internet service can be guaranteed completely secure.

9. Changes to This Policy

This Privacy Policy may be updated periodically. Changes will be posted on this page.

10. Contact

For privacy or legal inquiries regarding CITW Radio, please contact the station through the official website contact page.

Music Submission Agreement

CITW Radio

Last Updated: March 16, 2026

This Music Submission Agreement applies to any artist, label, producer, or representative who submits audio recordings or other content to CITW Radio, an independent internet radio station based in Helsinki.

By submitting music or audio content to CITW Radio, you acknowledge and agree to the following terms.

1. Eligibility to Submit

You confirm that:

• you are the copyright owner, performer, or authorized representative of the submitted material, or

• you have the legal authority to grant the rights described in this agreement.

You also confirm that the material does not infringe on the rights of any third party.

2. License Granted to CITW Radio

By submitting music or audio content, you grant CITW Radio a worldwide, perpetual, non-exclusive, royalty-free license to:

• broadcast the material on the station

• stream the material through our website and associated platforms

• include the material in radio shows or playlists

• archive the material as part of station programming

• use excerpts of the material for promotional purposes related to CITW Radio

This license is granted for the operational life of the station.

3. No Compensation

Music submitted to CITW Radio is considered voluntary promotional submission unless otherwise agreed in writing.

Submission does not guarantee:

• payment

• airplay

• promotional placement

• playlist inclusion

CITW Radio maintains full editorial discretion over programming.

4. Editorial Control

CITW Radio reserves the right to:

• edit programming schedules

• select which submissions are broadcast

• remove or archive material at its discretion.

5. Artist Information

Artists may optionally provide metadata including:

• artist name

• track title

• album title

• website or social links

• contact email

This information may be used for on-air announcements, playlists, or promotional materials.

6. Removal Requests

Artists may request removal of their music from future programming by contacting the station.

However, previously broadcast or archived programming may remain part of the station’s historical record.

7. Indemnification

You agree to indemnify and hold harmless CITW Radio and its operators against claims arising from:

• copyright infringement

• unauthorized use of submitted material

• disputes over ownership or licensing rights.

Donations and Support Policy

CITW Radio

Last Updated: March 16, 2026

CITW Radio operates as an independent internet radio station supported by listeners, artists, and the broader community.

This page explains how donations and financial support may be handled.

1. Voluntary Donations

Listeners may support the station through voluntary contributions using third-party services such as PayPal.

Donations help support:

• broadcasting infrastructure

• streaming services

• hosting and website costs

• equipment and production tools

• operational expenses.

2. No Purchase Required

Donations are voluntary contributions and are not required to access the station’s broadcast or website.

3. Non-Refundable Contributions

Unless otherwise required by law, donations are generally considered non-refundable.

If a donation was made in error, supporters may contact the station and we will review requests individually.

4. Transparency

CITW Radio aims to use donations responsibly to maintain and improve the station.

Support may be used for:

• streaming services such as Radiojar

• server and website hosting

• technical infrastructure

• programming development

• station promotion and community initiatives.

5. Future Membership or Support Programs

CITW Radio may introduce optional supporter programs in the future, which could include benefits such as:

• special programming

• merchandise

• early content access

• community features.

Participation in such programs will always remain optional.

6. Merchandise and Products

The CITW Radio website may eventually sell:

• digital media

• physical merchandise

• station-related products.

Purchases will be governed by additional sales and refund policies when those products become available.

7. Third-Party Payment Processing

All financial transactions are processed by external payment providers.

CITW Radio does not store complete payment details such as credit card numbers.

8. Misuse of Donation Systems

Any attempt to exploit, manipulate, or fraudulently use donation systems may result in restricted access to the website or services.

9. Appreciation

CITW Radio deeply appreciates the support of listeners and artists who help keep independent broadcasting alive.